1. Introduction

NurtureNet.ca (“NurtureNet,” “we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform (“Platform”). By accessing or using our Platform, you consent to the practices described herein and to our Terms & Conditions.

2. Information We Collect

We collect information you provide directly, information collected automatically via cookies and similar technologies, and information obtained from third parties. This includes personal identifiers, contact details, payment information, usage data, and communications. Our collection practices comply with applicable Quebec and Canadian privacy laws.

3. Use of Information

We use your information to:

• Operate, maintain, and improve the Platform;
• Facilitate your access to Independent Professionals;
• Process payments and fees;
• Communicate with you regarding Platform updates, offers, and security notices (with your consent for marketing);
• Comply with legal obligations and resolve disputes.

4. Disclosure of Information

We may share your personal information with:

• Independent Professionals to the extent necessary to facilitate bookings;
• Third-party service providers (e.g., payment processors) under strict confidentiality;
• Legal authorities or third parties when required by law or to protect rights;
• In connection with a sale or transfer of business, subject to privacy safeguards.

5. Your Rights and Choices

You may access, correct, or request deletion of your personal information as permitted by law. You can opt out of marketing communications anytime. Please contact us at admin@nurturenet.ca to exercise these rights.

6. Confidentiality and Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
You agree to maintain the confidentiality of information you access through the Platform, and not to disclose or misuse proprietary or confidential information belonging to NurtureNet or other users.

7. User-Generated Content and Intellectual Property

You retain ownership of material you submit to the Platform but grant NurtureNet a worldwide, royalty-free, sublicensable license to use, modify, and display such content to operate and promote the Platform. All other intellectual property rights in the Platform are owned by NurtureNet.

8. Data Retention

We retain personal data only as long as necessary for the purposes described, or as legally required, including to support dispute resolution and enforce agreements.

9. Arbitration and Dispute Resolution

To resolve disputes arising out of or relating to this Privacy Policy or Platform use, you and NurtureNet agree to binding arbitration governed by the laws of Quebec, conducted in Montréal under the rules of the [named arbitration institution], except where mandatory consumer laws provide otherwise. Arbitration shall be the exclusive remedy except as prohibited by law.

10. Changes to This Privacy Policy

We may update this Policy from time to time. We will provide notice by posting the revised Policy on the Platform with an updated effective date and as required by law. Continued use constitutes your acceptance of changes.

11. Contact Us

For questions regarding this Privacy Policy or your personal information, contact us at: admin@nurturenet.ca